Privacy Policy
Effective Date: 10-NOV-2025
Introduction:
Thank you for using Bubby (“the App”). This Privacy Policy explains what personal data we collect, how we use and share it, and the choices available to you. Bubby is published by CONDUCTOR DIGITAL (“we”, “us”, or “our”).
For any questions or concerns about this policy, please contact us at support@bubbyvsa.app.
Information we collect:
To provide and improve our services, we collect the following types of information:
Account Information: This includes your email address, display name, username, and authentication tokens. You can also set a preference for your phone number's visibility.
Profile Details: You may choose to provide additional details such as your city, country, biography, garage name, and the services you offer.
Vehicle and Marketplace Data: We collect information about your vehicles, including make, model, trim, year, and registration details. If you list a vehicle for sale, we also collect pricing and any supporting notes.
User-Generated Content: This includes any media you upload, such as photos and videos, as well as route plans, posts, comments, reactions, and chat messages.
Location Data:
Foreground Location: We access your location when you use features like live trip tracking, ride offers, or nearby discovery.
Background Location: With your explicit permission, we may track your location in the background for features that continue to run when the app is not in the foreground. A persistent notification will be displayed, and you can disable this at any time.
Device and Diagnostic Information: We collect device identifiers (like Firebase Cloud Messaging tokens), operating system version, language preferences, crash reports, and performance metrics to deliver notifications and ensure app stability
How We Use Your Information?
Your data is used to operate and improve the App in the following ways:
Authentication and Synchronization: To authenticate your account, keep you signed in, and sync your profile and activities across devices.
Social Features: To enable features such as posts, comments, messaging, and follower requests.
Safety and Discovery: To provide tools like live trip tracking, information on nearby events, and city-level vehicle listings.
Notifications: To send you push notifications about messages, alerts, and app updates.
Security and Analytics: To maintain security, prevent fraud, enforce our community guidelines, and understand usage patterns to improve the App.
Legal Compliance: To comply with legal obligations and respond to lawful requests.
How We Share Your Information?
We only share your information in the following circumstances:
With Other Users: Your information is shared with other users according to your privacy settings, such as when you create posts or approve a tracking request.
With Service Providers: We use third-party services like Firebase (for authentication, database, storage, and messaging) and Google Maps Platform to provide core functionality. These providers process your data on our behalf.
For Legal Reasons: We may disclose your information if required by law, court order, or to protect the rights, safety, or property of any party.
We do not sell your personal data.
Data Retention and Security?
We retain your data until you delete it or close your account, unless a longer retention period is required by law. You can edit or delete your content, such as vehicles, posts, and messages, at any time within the App.
We are committed to protecting your data and have implemented security measures like encrypted transport (HTTPS) and role-based access controls. However, no method of transmission or storage is 100% secure.
Your Choices and Rights:
You have control over your data in the following ways:
Location Controls: You can toggle location sharing on or off from the app's header and stop live sessions at any time.
Content Controls: You can edit or delete your profile, vehicles, posts, and chats.
Account Deletion: You can request to delete your account through the in-app settings or by contacting us via email. This will remove your profile and vehicle data, though some information may be retained for legal or safety reasons.
Notifications: You can disable push notifications at any time through your device settings.Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Children's Policy:
The App is not intended for children under the age of 13, and we do not knowingly collect personal data from them. If we become aware that a child has provided us with personal information, we will take steps to delete it.
International Transfers:
Your data may be stored and processed in any country where our service providers have facilities, including the United States. By using the App, you consent to the transfer of your information to countries outside your own.
Change To This Policy:
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy in the app and updating the "Effective Date" at the top of this page. Your continued use of the App after any update constitutes your acceptance of the new policy.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@bubbyvsa.com.